Deluxe Faux Fur Tote

At Ambus Accessories, we strive to provide timeless fashion accessories that complement your style and enhance your everyday look. If you are not completely satisfied with your purchase, we’re here to help!

Returns & Exchanges

• Eligibility:

  • Returns are accepted within 14 days of the delivery date.

  • Items must be unused, unworn, and in their original packaging with all tags attached.

  • Due to hygiene reasons, we cannot accept returns on worn or washed head scarves.

• Non-Returnable Items:

  • Final sale items.

  • Gift cards.

  • Custom or personalized orders.

• Exchange Policy:

  • If you received a defective or incorrect item, we will gladly exchange it at no additional cost.

  • Exchanges must be requested within 7 days of receiving your order.

How to Initiate a Return or Exchange

• Submit a Request: Email info@ambusaccessories.com with your order number and reason for the return.

• Wait for Approval: Once your request is approved, we will provide return instructions and a return shipping address.

• Ship Your Item: You are responsible for return shipping costs unless the item is defective or incorrect.

• Refund Processing: Once received and inspected, your refund will be processed within 5-7 business days to the original payment method.

Damaged or Defective Items

• If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the issue. We will arrange for a replacement or full refund.

Refunds

• Refunds will be issued to the original payment method used at checkout.

• Original shipping charges are non-refundable.

• Please allow 5-7 business days for the refund to reflect in your account.

Contact Us

For any questions regarding returns or exchanges, please reach out to our customer support team at info@ambusaccessories.com

Thank you for shopping with Ambus Accessories! We appreciate your support and look forward to serving you again.

At Ambus Accessories, we are committed to delivering your orders promptly and securely. Below is our shipping policy to ensure a smooth shopping experience.

Processing & Handling Time

• Orders are processed within 1-3 business days (excluding weekends and holidays).

• Custom or personalized orders may take additional processing time, which will be communicated at checkout.

• Once your order is processed, you will receive a confirmation email with tracking details.

Shipping Options & Delivery Times

We offer the following shipping options:

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	5-10 business days	$15
Expedited Shipping	2-5 business days	$20
Express Shipping	1-3 business days	$30

Delivery times are estimates and may vary due to external factors beyond our control, such as carrier delays or customs processing.

Shipping Destinations

• We currently ship within Canada and the United States.

• International shipping is available for select countries. If your country is not listed at checkout, please contact us at info@ambusaccessories.com for assistance.

Shipping Costs & Free Shipping

• Shipping costs are calculated at checkout based on your location and selected shipping method.

• We offer free standard shipping on orders over $200 within Canada and the U.S.

Order Tracking

• Once your order is shipped, you will receive an email with a tracking number.

• Please allow up to 48 hours for tracking updates to appear.

Lost, Stolen, or Delayed Packages

• Ambus Accessories is not responsible for lost, stolen, or delayed packages once they are in the hands of the shipping carrier.

• If your package is marked as delivered but you did not receive it, please check with neighbors, building management, or your local post office.

• If your package is lost, please contact us at info@ambusaccessories.com, and we will assist you in filing a claim with the carrier.

Customs, Duties & Taxes (For International Orders)

• International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer.

• Ambus Accessories is not responsible for delays due to customs processing.

Address Errors & Returned Packages

• Please ensure your shipping address is correct at checkout. Ambus Accessories is not responsible for orders shipped to incorrect addresses provided by the customer.

• If an order is returned to us due to an incorrect address or failure to collect the package, the customer will be responsible for additional shipping costs to resend the order.

Contact Us

For any shipping-related inquiries, please reach out to our support team at info@ambusaccessories.com.

Thank you for shopping with Ambus Accessories! We appreciate your support.